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Retail Pro

Retail Pro Solutions

Flexible technology for creative retail

Retail always demands creativity, and that needs the support of a flexible technology platform that keeps innovating to elevate the customer experience and grow your business in your own way.

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Integration & Operations

About Retail Pro International

Retail Pro International (RPI) is a pioneer in retail management software, trusted in more than 130 countries for its multinational capabilities, flexibility, and comprehensive feature set.

With more than 35 years of development, Retail Pro helps retailers optimize operations, elevate the customer experience, and build effective omnichannel retail strategies.

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Customer Experience & Operations

Optimize the retail experience

Deliver a seamless brand experience at every point of purchase, with retail technology and data unified on Retail Pro.

Unified retail data

Inventory, customers, promotions, and transactions on one platform.

Flexible expansion

Connect the applications and systems that match your business needs.

Inventory, pricing, and promotion changes

Apply consistently across the whole system.

The value it delivers

The benefits of Retail Pro

Elevate the customer experience

Empower sales staff to serve customers anywhere in the store with full POS functionality on mobile devices or computers.

  • Deliver a more personalized experience by accessing purchase history and customer information right at the point of sale.
  • Shorten wait times and process transactions with an intuitive, fast interface.
  • Check prices and inventory instantly without creating a new transaction.
  • Customize the screen interface and printed receipts to your brand standards.
  • Combine sales, returns, and customer orders into a single transaction, cutting unnecessary processing steps.
  • Store and track customer information such as favorite sizes, colors, and important dates.
  • Build loyalty programs that increase engagement and shopping frequency.

Lean, efficient operations

Design workflows that fit your business model to:

  • Standardize operations across the entire system.
  • Simplify training and reporting.
  • Retrieve customer and transaction information quickly.
  • Track staff performance and access more effectively.
  • Manage commissions and reward programs flexibly and accurately.
  • Easily split commissions among multiple staff involved in one transaction.
  • Control access by function, POS area, or operating process through a flexible permissions system.

Ready to scale

Grow a flexible retail system alongside your business, from a single store to a multinational chain.

  • Easily open and manage stores anywhere in the world.
  • Support multiple business models simultaneously - company-owned stores, franchises, shop-in-shop, kiosks, and online stores - on one platform.
  • Sell from another store's inventory and deliver anywhere via cross-store transfer (Send Sale).
  • Share data and operating processes across brands, regions, and business models.
  • Support unlimited currencies and multiple languages for global operations.

Retail Pro Prism

The core modules

Ready for the Vietnamese market

  • Vietnamese-language interface.
  • Support for e-invoices per current regulations.
  • Integration with payment gateways and e-wallets popular in Vietnam.
  • Integration with local carriers and the domestic retail ecosystem.
  • Easily adapts to changes in tax policy and legal regulations.
  • Supports omnichannel operating models from brick-and-mortar to e-commerce.

System overview

  • Multi-language, multi-country support.
  • Granular permissions down to each function and task.
  • Continuous selling - keeps operating even when the network connection is lost.
  • Interface and documents customizable to your process and brand identity.
  • Flexible deployment models (on-premise, cloud, or hybrid).

In-store operations

  • Earn and redeem loyalty points directly at the POS.
  • POS interface that adapts flexibly to role and usage needs.
  • Sales, returns, and orders handled in a single unified transaction.
  • System-wide returns with anti-fraud verification.
  • Diverse promotion programs with automatic offer application.
  • Cross-store transactions across the entire system.
  • Quick lookup of merchandise information and pricing on any device.
  • Look up purchase history and customer information at the point of sale.
  • Control cash receipts, payouts, and cash management in-store.

Loyalty customer management

  • Centralized customer profile management across the system.
  • Flexible customer grouping and segmentation.
  • Track preferences, behavior, and purchase history.
  • Build targeted customer lists for marketing campaigns.
  • Loyalty programs and membership management.
  • Customer 360° and customer value analysis.

Purchasing & replenishment

  • Automatically generate purchase orders with optimized allocation recommendations.
  • Centralized purchasing management across the entire system.
  • Support ordering per supplier packaging specifications.
  • Control discontinued or out-of-season merchandise.
  • Flexible goods receiving with or without a purchase order reference.
  • Real-time arrival notifications for stores.
  • Print barcodes and labels during the receiving process.

Merchandise & inventory management

  • Track a product's lifecycle from purchasing to sale.
  • Manage unlimited products, images, and merchandise attributes.
  • Support for unlimited product variants.
  • Support multiple barcodes and item code types per item.
  • Track inventory across multiple warehouses and storage locations.
  • Manage bundled purchasing and selling.
  • Track merchandise by serial number.
  • Flexible pricing and tax policy setup.
  • Centralized merchandise data management across the system.

Employee management

  • Manage employees and assign permissions by role.
  • Manage commissions with flexible commission splitting.
  • Track each employee's sales performance.
  • Manage sales targets and KPIs.
  • Control discount authority by employee.

Reporting & analytics

  • Create and customize reports quickly to your needs.
  • Visual dashboards for real-time performance tracking.
  • Analyze sales, promotion effectiveness, and pricing strategy.
  • Track KPIs across revenue, inventory, merchandise, and customers.
  • Drill from an overview down to individual transaction details.
  • Analyze sell-through, inventory turnover, days of inventory, and GMROI.
  • Analyze shopping behavior, transaction frequency, and customer value.
  • Role-based access permissions for reports.
  • Schedule and auto-distribute reports.
  • Export reports to Excel, PDF, HTML, and more.

What you gain

Partnering with vantixb

  • The right-fit solution:
    Advisory tailored to your business model, operating processes, and growth goals.
  • Proven expertise:
    A team deeply versed in retail, backed by high technical proficiency and hands-on deployment experience, trusted by leading retail brands.
  • A partner in growth:
    Support at every stage, from advisory and deployment to operation, optimization, and scaling.

Start with a conversation.

Every retail business has its own operating model and growth goals. We will work with you to assess your needs and choose the most suitable solution.

Start the conversation

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