Vantixb Retail Hub

Connect Anything. Integrate Once.

• CHALLENGE: Retailers typically operate multiple systems, including POS, ERP, CRM, accounting, e-invoicing, payments, e-commerce, loyalty, and more. Different connectivity methods and data structures make integrations time-consuming and costly to implement, modify, and maintain. Monitoring data synchronization and identifying issues across systems also become increasingly complex.
• SOLUTION: VRH Connect provides a centralized integration and management layer for all systems, with or without APIs. Connections, data mapping, transformation, validation, and synchronization monitoring are managed in one place.
• VALUE: Connect new systems faster with easier control and support. Connections can be reused and reconfigured instead of developed from scratch, reducing implementation time, maintenance costs, and dependency on IT resources.

One Payment Layer. Any Provider.

• CHALLENGE: Retailers often work with multiple banks, payment gateways, PSPs, EDC terminals, QR payments, and other digital payment methods. Each provider has different connectivity, transaction flows, error handling, and reconciliation processes. Each store POS is typically connected directly to a specific provider; when that provider experiences an outage or needs to be changed, individual POS systems may need to be reconfigured and retested, creating additional effort and potential payment disruption.
• SOLUTION: VRH Pay provides a centralized payment orchestration layer, connecting multiple providers through a single integration. Transactions are routed, monitored, managed, and reconciled in one place.
• VALUE: Easily add or switch payment providers. Automatically fail over to a backup provider when disruptions occur and reconcile transactions daily, helping maintain payment continuity, reduce discrepancies, and simplify operations.

One Framework. Every Invoice.

• CHALLENGE: Retailers may operate across multiple legal entities, brands, and markets, each with different e-invoice providers and regulatory requirements. Changing providers, adapting to regulatory changes, or expanding into new markets may require significant changes to the entire invoice issuance process.
• SOLUTION: VRH Invoice provides a centralized framework for invoice issuance and management, allowing providers to be configured by legal entity while managing issuance status, rejected invoices, and processing errors in one place.
• VALUE: Standardize invoice processes across the organization. Add new legal entities, markets, or providers through configuration instead of rebuilding the entire process, while enabling faster adaptation to regulatory changes.

Sell Anywhere. Operate as One.

• CHALLENGE: Retailers increasingly operate across multiple channels, including stores, websites, apps, marketplaces, and social commerce. Each new channel introduces additional requirements for connecting and synchronizing products, pricing, inventory, orders, and returns, resulting in fragmented data and increasingly complex omnichannel operations.
• SOLUTION: VRH Commerce provides a unified commerce layer across all sales channels, synchronizing data and transactions from online to offline. It also extends the in-store experience through Mobile POS, Handheld POS, and Self Checkout.
• VALUE: Expand sales channels and customer service options without rebuilding data flows for each new channel. Maintain consistent information across systems from online to offline, enabling unified operations and a seamless shopping experience across every channel.

See More. Know Faster. Act Smarter.

• CHALLENGE: Retail data is often fragmented across systems such as POS, ERP, CRM, e-commerce, loyalty, and inventory. Traditional reports primarily show what has already happened, while anomalies in sales, inventory, or customer behavior may only be discovered when someone actively reviews the data.
• SOLUTION: VRH Intelligence brings data from multiple sources into a centralized analytics platform, providing dashboards, reports, real-time alerts, business performance analytics, and a unified customer view.
• VALUE: Create a single, consistent view of information across retail operations. Identify issues earlier, monitor performance in real time, and make faster, data-driven decisions.

Ask. Understand. Act.

• CHALLENGE: Retailers have large volumes of data, yet identifying anomalies, understanding root causes, and summarizing operational performance still require significant manual effort. Managers often need to review multiple reports and systems to understand what is happening and where action is needed.
• SOLUTION: VRH AI connects AI to real operational business data, enabling users to ask questions in natural language, automatically detect anomalies, analyze root causes, forecast outcomes, and identify issues that require attention.
• VALUE: Turn data into actionable intelligence, enabling earlier issue detection, reducing analysis time, and helping managers make faster, more proactive decisions.

Engage. Reward. Retain.

• CHALLENGE: Loyalty programs are becoming increasingly complex, involving multiple membership tiers, points, rewards, promotions, and partner programs. Across multiple channels and participating partners, managing benefits, transaction histories, and points reconciliation becomes increasingly difficult.
• SOLUTION: VRH Loyalty provides a centralized loyalty platform for managing points, transaction history, membership tiers, reward catalogs, and promotions across all channels. It also supports partner programs, loyalty coalitions, and paid memberships.
• VALUE: Manage loyalty programs consistently, transparently, and with easier reconciliation, even when multiple partners are involved. Flexibly launch membership and reward programs across channels to strengthen customer engagement and retention.

Know Your Stock. Control Your Flow.

• CHALLENGE: Inventory is often managed across multiple systems and sales channels, resulting in data discrepancies and limited real-time stock visibility. This can lead to overselling, stockouts, or excess inventory. Purchasing processes—from requests and approvals to supplier orders—can also be difficult to control when managed separately.
• SOLUTION: VRH Inventory provides a centralized, real-time inventory source for stores, online channels, and warehouses. It also manages the end-to-end process for purchase requests, approvals, purchase orders, receiving, transfers, and replenishment.
• VALUE: Maintain accurate and consistent inventory across all channels, reduce overselling, and optimize stock levels. Strengthen purchasing control to reduce losses, optimize budgets, and improve inventory efficiency.

Plan Better. Perform Better.

• CHALLENGE: Managing employees across multiple stores often lacks a centralized view of schedules, attendance, performance, labor costs, and daily operational tasks. Scheduling is often based on experience rather than actual demand, making it difficult to determine whether staffing levels match business needs at different times.
• SOLUTION: VRH Workforce centrally manages scheduling, attendance, KPIs, employee performance, and operational checklists. Sales data and forecasts support demand-based scheduling while enabling labor costs and store performance to be monitored by location.
• VALUE: Put the right people in the right place at the right time, improving productivity and labor cost control. Give managers greater visibility into daily performance and operations while identifying variances early rather than after the reporting period.